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Remote-interpreting: Wenn der Dolmetscher dem Sachbearbeiter online über den Bildschirm zugeschaltet wird.

Knowing foreign languages is not just a nice extra in our globalised world, it’s really important: for conversations with business partners, in the social sphere, with authorities or simply on holiday. What happens, for example, if you suddenly have to go to hospital in a country where you don’t speak the language well enough? How do you communicate with the hospital staff? In difficult cases where decisions have to be made about operations, for example, you urgently need someone who really knows all the linguistic nuances in order to avoid misunderstandings.

This is where ReSartus can help: “We support our clients in all cases where an interpreter is needed,” says Armin Deiri from ReSartus. Since things often have to happen very quickly and you can’t wait for a long journey, the start-up’s language experts have a smart solution: video interpreting.

Hi, I am interpreting on screen (Hiiios)

To perfect our interpreting service, ReSartus has developed interpreting software. With Hiiios, video interpreting becomes child’s play. The customer simply logs in with their public authority or company account and can then request and book interpreters. It is not necessary to download an app or install a program. With a lead time of 15 to a maximum of 120 minutes for common languages (or 24 hours for rare languages for which there are few interpreters in Germany), it is already possible to work with qualified interpreters via video conference. Highly trained interpreters for 45 languages are currently available for this service. No matter the issue, the system provides the customer with someone via laptop, PC or tablet within a short space of time.

Interpreting takes place via a video conference. The type of interpreting is consecutive, i.e. the interpreting is carried out in sections with a time delay to the speaker. Interpreters take notes during the conversation, which help them to subsequently convey what has been said in the target language.

“If our customers want to access our voice service more often, Hiiios is a great support,” says Armin Deiri. Different pricing models are offered depending on the frequency of use. The system also handles billing, monthly reporting and the assignment of cost centers, file numbers, etc., so that the customer receives a convenient service.

It goes without saying that data protection is a top priority at ReSartus. “As person-to-person conversations often involve sensitive data, we offer our customers encrypted and data protection-compliant communication,” reports Armin Deiri. “We work with cloud-based servers in Germany.”

The interpreters deployed are proficient in specialist and consecutive interpreting for at least two languages at a high level. They are able to familiarize themselves quickly with new specialist areas.

Help in all situations via video interpreting

Be it hospitals, medical services, authorities, prisons, courts, health authorities, schools or social services – they all need help with translations from time to time. With other providers, you often have to put up with long lead times due to travel. ReSartus, on the other side, works quickly and effectively thanks to its video interpreting system. And because Hiiios also provides the right software, the customer is freed from the burden of providing complex technology. ReSartus provides full service for your order.

Today, nobody has to travel for hours across Germany to work as an interpreter. In turn, customers no longer have to wait forever for a service provider. And this is practical, environmentally friendly and time-saving in many respects. A laptop, PC or tablet is usually readily available. ReSartus offers the right technology in an uncomplicated way.

We are here for you!

Every day we help small and large companies and organizations to realize their international potential. We will gladly advise you. Are you interested? Request a non-binding offer now!

Our interpreters are on available for our customers on a calendar day basis throughout Germany. Whether you need a face-to-face interpreter on-site or during a meeting digitally or via telephone, we are here for you!

Our interpreters regularly work at public authorities, schools, lawyers and doctors, including the cities of Berlin, Hamburg, Munich, Cologne, Frankfurt (Main), Stuttgart, Düsseldorf, Leipzig, Dortmund, Essen, Bremen, Dresden, Hanover, Nuremberg, Duisburg, Bochum, Wuppertal, Bielefeld, Bonn, Münster, Karlsruhe, Mannheim, Augsburg, Wiesbaden, Mönchengladbach, Gelsenkirchen, Braunschweig, Aachen, Kiel, Chemnitz, Halle (Saale), Magdeburg, Freiburg im Breisgau, Krefeld, Mainz, Lübeck, Erfurt, Oberhausen, Rostock, Kassel, Hagen, Saarbrücken, Potsdam, Hamm, Ludwigshafen am Rhein, Mülheim an der Ruhr, Oldenburg, Osnabrück, Leverkusen, Heidelberg, Solingen, Darmstadt, Herne, Neuss, Regensburg, Paderborn, Ingolstadt, Offenbach am Main, Fürth, Würzburg, Ulm, Heilbronn, Pforzheim, Wolfsburg, Göttingen, Bottrop, Reutlingen, Koblenz, Bremerhaven, Erlangen, Bergisch Gladbach, Trier, Recklinghausen, Jena, Remscheid, Salzgitter, Moers, Siegen, Hildesheim, Gütersloh, Kaiserslautern, Cottbus, Witten, Hanau, Schwerin, Esslingen am Neckar, Ludwigsburg, Gera, Iserlohn, Tübingen, Düren, Flensburg, Zwickau, Gießen, Ratingen, Lünen, Villingen-Schwenningen, Konstanz, Marl, Worms, Velbert, Minden, Neumünster, Dessau-Roßlau, Norderstedt, Delmenhorst, Bamberg, Viersen, Marburg, Rheine, Wilhelmshaven, Lüneburg, Gladbeck, Troisdorf, Bayreuth, Dorsten, Detmold, Arnsberg, Landshut, Castrop-Rauxel, Lüdenscheid, Brandenburg an der Havel, Bocholt, Aschaffenburg, Celle, Kempten (Allgäu), Fulda, Aalen, Lippstadt, Dinslaken, Kerpen, Herford, Rüsselsheim am Main, Weimar, Sindelfingen, Neuwied, Plauen, Dormagen, Neubrandenburg, Grevenbroich, Rosenheim, Herten, Bergheim, Schwäbisch Gmünd, Garbsen, Friedrichshafen, Wesel, Offenburg, Hürth, Stralsund, Greifswald, Langenfeld (Rhineland), Neu-Ulm, Unna, Euskirchen, Göppingen, Frankfurt (Oder), Hameln, Eschweiler, Stolberg (Rhineland), Meerbusch, Görlitz, Sankt Augustin, Hilden, Waiblingen, Baden-Baden, Lingen (Ems), Langenhagen, Hattingen, Bad Homburg vor der Höhe, Bad Salzuflen, Pulheim, Nordhorn, Schweinfurt, Neustadt an der Weinstraße, Wetzlar, Passau, Menden (Sauerland), Ahlen, Frechen, Kleve, Wolfenbüttel, Ibbenbüren, Bad Kreuznach, Gummersbach, Ravensburg, Speyer, Goslar, Willich, Böblingen, Erftstadt, Peine, Elmshorn, Rastatt, Emden, Heidenheim an der Brenz, Lörrach, Freising, Leonberg, Frankenthal (Pfalz), Bergkamen, Rheda-Wiedenbrück, Bad Oeynhausen, Bornheim, Gronau (Westphalia), Cuxhaven, Straubing, Dachau, Stade, Singen (Hohentwiel), Soest, Hennef (Sieg), Lahr/Black Forest, Alsdorf, Landau in der Pfalz, Dülmen, Melle, Oberursel (Taunus), Herzogenrath, Schwerte, Neunkirchen, Filderstadt, Hof, Lutherstadt Wittenberg, Fellbach, Rodgau, Albstadt, Weinheim, Gotha, Bünde, Oranienburg, Bruchsal, Kaufbeuren, Neustadt am Rübenberge, Brühl, Memmingen, Lehrte, Falkensee, Erkrath, Rottenburg am Neckar, Pinneberg, Kaarst, Bietigheim-Bissingen, Erkelenz, Kamen, Wismar, Gifhorn, Weiden in der Oberpfalz, Borken, Nettetal, Eisenach, Heinsberg, Amberg, Dreieich, Aurich, Homburg, Ansbach, Nordhausen, Laatzen, Seevetal, Siegburg, Wunstorf, Königswinter, Nürtingen, Coburg, Schwabach, Monheim am Rhein, Kirchheim unter Teck, Eberswalde, Bensheim, Freiberg, Lemgo, Schwäbisch Hall, Germering, Halberstadt, Neumarkt in der Oberpfalz, Hückelhoven, Pirmasens, Buxtehude, Weißenfels, Leinfelden-Echterdingen, Bernau bei Berlin, Löhne, Schorndorf, Buchholz in der Nordheide, Freital, Maintal, Hofheim am Taunus, Völklingen, Ahaus, Ettlingen, Ostfildern, Stendal, Ilmenau, Mettmann, Würselen, Niederkassel, Bautzen, Pirna, Bitterfeld-Wolfen, Neu-Isenburg, Langen, Haltern am See, Papenburg, Greven, Königs Wusterhausen, Kamp-Lintfort, Backnang, Warendorf, Fürstenfeldbruck, Beckum, Suhl, Kehl, Erding, Wesseling, Coesfeld, Tuttlingen, Mühlhausen/Thüringen, Emsdetten, Voerde (Niederrhein), Limburg an der Lahn, Porta Westfalica, Cloppenburg, Sankt Ingbert, Sinsheim, Meppen, Winsen (Luhe), Ingelheim am Rhein, Mörfelden-Walldorf, Lage, Leer, Wermelskirchen, Datteln, Crailsheim, Saarlouis, Kempen, Seelze, Balingen, Steinfurt, Viernheim, Dietzenbach, Goch, Zweibrücken, Barsinghausen, Bad Vilbel, Hemer, Radebeul, Merseburg, Kornwestheim, Geldern, Ahrensburg, Deggendorf, Wedel, Stuhr, Uelzen, Biberach an der Riß, Korschenbroich, Rheinfelden (Baden), Vechta, Jülich, Lampertheim, Bernburg (Saale), Wernigerode, Bad Nauheim, Hoyerswerda, Forchheim, Naumburg (Saale), Delbrück, Fürstenwalde/Spree, Achim, Itzehoe, Georgsmarienhütte, Herrenberg, Altenburg, Radolfzell am Bodensee, Nienburg, Oer-Erkenschwick, Ganderkesee, Bramsche, Kreuztal, Emmerich am Rhein, Rheinberg, Geestland, Weyhe, Neuruppin, Werl, Burgdorf, Gevelsberg, Einbeck, Geesthacht, Schönebeck, Lohmar, Haan, Osterholz-Scharmbeck, Weil am Rhein, Ennepetal, Taunusstein, Friedberg, Bad Hersfeld, Andernach, Gaggenau, Merzig, Neuburg an der Donau, Meschede, Riesa, Werne, Schwedt/Oder, Wedemark, Bretten, Vaihingen an der Enz, Rietberg, Friedberg (Hessen), Tönisvorst, Waltrop, Saalfeld, Saale, Oelde, Landsberg am Lech, Schwandorf, Northeim, Güstrow, Kelkheim, Taunus, Springe, Unterschleißheim, Bad Zwischenahn, Rendsburg, Bühl, Höxter, Rösrath, Mühlheim am Main, Schwelm, Idar-Oberstein, Bad Neuenahr-Ahrweiler, Geislingen an der Steige, Rödermark, Meißen, Winnenden, Grimma, Wegberg, Henstedt-Ulzburg, Kevelaer, Königsbrunn, Leichlingen, Rheinland, Olching, Emmendingen, Blankenfelde-Mahlow, Baunatal, Hattersheim am Main, Sundern (Sauerland), Mechernich, Verden (Aller), Zeitz, Reinbek, Griesheim, Geilenkirchen, Wetter (Ruhr), Arnstadt, Garmisch-Partenkirchen, Neukirchen-Vluyn, Overath, Baesweiler, Weinstadt, Leimen, Aschersleben, Rheinbach, Lohne (Oldenburg), Wangen im Allgäu, Teltow, Schloß Holte-Stukenbrock, Hamminkeln, Strausberg, Ludwigsfelde, Wiesloch, Remseck am Neckar, Neckarsulm, Lauf an der Pegnitz, Butzbach, Werder (Havel), Heiligenhaus, Hennigsdorf, Ehingen, Hohen Neuendorf, Nordenham, Mühlacker, Pfaffenhofen an der Ilm, Weiterstadt, Heppenheim (Bergstrasse), Sangerhausen, Selm, Bingen am Rhein, Kulmbach, Bad Honnef, St. Wendel, Helmstedt, Achern, Köthen (Anhalt), Zirndorf, Lübbecke, Lindau (Bodensee), Groß-Gerau, Brilon, Geretsried, Rinteln, Schleswig, Friedrichsdorf, Verl, Lennestadt, Unterhaching, Roth, Plettenberg, Pfungstadt, Rottweil, Harsewinkel, Wiehl, Weingarten, Petershagen, Zittau, Horb am Neckar, Idstein, Salzkotten, Rudolstadt, Obertshausen, Staßfurt, Norden, Ditzingen, Schmallenberg, Delitzsch, Lüdinghausen, Meckenheim, Meiningen, Stutensee, Espelkamp, Markkleeberg, Sprockhövel, Bad Oldesloe, Öhringen, Warstein, Olpe, Ellwangen (Jagst), Vaterstetten, Ronnenberg, Isernhagen, Syke, Attendorn, Rathenow, Waldshut-Tiengen, Übach-Palenberg, Varel, Senftenberg, Limbach-Oberfrohna, Bad Mergentheim, Haren (Ems), Eisenhüttenstadt, Riedstadt, Quedlinburg, Bedburg, Freudenstadt, Hann, Münden, Döbeln, Calw, Moormerland, Alfter, Sonneberg, Korbach, Mosbach, Starnberg, Salzwedel, Waldkraiburg, Sehnde, Herzogenaurach, Jüchen, Dillenburg, Gelnhausen, Husum, Wandlitz, Netphen, Warburg, Wallenhorst, Walsrode, Lutherstadt, Eisleben, Westerstede, Leutkirch im Allgäu, Bad Soden am Taunus, Wertheim, Herdecke, Rastede, Vreden, Lengerich, Weilheim in Oberbayern, Nagold, Senden, Überlingen, Edewech, Gersthofen, Bad Kissingen, Laupheim, Friesoythe, Karben, Neusäß, Stadthagen, Gardelegen, Glauchau, Apolda, Donaueschingen, Kaltenkirchen, Büdingen, Metzingen, Spremberg, Rotenburg (Wümme), Kitzingen, Bad Harzburg, Radevormwald, Heide, Waldkirch, Karlsfeld, Elsdorf, Eppingen, Ilsede, Eckernförde, Hockenheim, Ottobrunn, Flörsheim am Main, Schwetzingen, Stadtallendorf, Sonthofen, Xanten, Versmold, Eschborn, Halle (Westphalia), Osterode am Harz, Bad Rappenau, Büren, Haar, Zerbst, Anhalt, Aichach, Geseke, Puchheim, Quickborn, Lindlar, Sondershausen, Groß-Umstadt, Soltau, Neu Wulmstorf, Seligenstadt, Westoverledingen, Schramberg, Eislingen/Fils, Rees, Waren (Müritz), Günzburg, Wipperfürth, Wülfrath, Waghäusel, Traunreut, Germersheim, Mühldorf am Inn, Gauting, Fröndenberg/Ruhr, Coswig, Werdau, Steinhagen, Traunstein, Panketal, Luckenwalde, Herborn, Nidderau, Nördlingen, Enger, Reichenbach im Vogtland, Wachtberg, Bruchköbel, Blieskastel, Mössingen, Schwanewede, Schifferstadt, Senden, Greiz, Schortens, Bad Krozingen, Kleinmachnow, Meinerzhagen, Duderstadt, Aue-Bad, Schlema, Hörstel, Zülpich, Wittmund, Stadtlohn, Uetze, Burgwedel, Haßloch, Rheinstetten, Neufahrn bei Freising, Bad Waldsee, Lichtenfels, Wildeshausen, Neustrelitz, Leinefelde-Worbis, Bad Salzungen Wilnsdorf, Bad Schwartau, Oberkirch, Gröbenzell.

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