OUR FOCUS
As a professional interpreting agency, we are the partner you can count on!
What is telephone interpreting?
The term “telephone interpreting” is an amalgamation and describes a service in which an interpreter takes on the role of language mediator over the telephone. The interpreter thus enables a telephone conversation between at least two people who do not speak the same language. The telephone interpreting service enables instant and contactless communication. This is very helpful if there is no interpreter on site.
Your questions – Our answers
If you have any further questions, please do not hesitate to contact us!
What is telephone interpreting?
Telephone interpreting is an interpreting service that enables people who speak different languages to communicate with each other over the telephone.
A professional interpreter is called in to translate the spoken word from one language into another. Telephone interpreting is usually carried out consecutively, with the interpreter listening and reproducing what has been said as soon as the speaker pauses.
Telephone interpreting is used in various areas, for example in the healthcare sector, by authorities, in the financial sector or in emergencies where fast and uncomplicated communication is required.
How does telephone interpreting work?
The simplest option is for interpreters to contact you directly via a direct phone call. However, this can become difficult when more than two parties are involved.
We have conference call numbers for this purpose. These allow up to 25 participants to be connected via telephone at the same time. The call is secured with a PIN code to prevent unauthorized access.
Instructions: Step by step
To schedule telephone interpretation, proceed as follows:
1. Make an Appointment
Let us know your desired date and the language you need. We will assign a suitable and qualified interpreter to your appointment.
2. Dial Landline Phone Number
You can start the conversation with the interpreter using the dial-up data provided to you.
3. Enter Call PIN
4. Activate Loudspeaker and Start Call
Note: A total of up to 25 participants can dial into the conference from different locations via telephone at the same time.
How much does telephone interpreting cost?
For individual calls, the costs for telephone interpreting are based on Section 9 (5) of the German Judicial Remuneration and Compensation Act (JVEG), unless a framework agreement exists. The minimum fee is € 186 plus VAT plus 46,50 Euro plus VAT per additional 30 minutes or part thereof. VAT per additional 30 minutes or part thereof.
If the appointment does not take place or is cancelled after booking, we charge a cancellation fee of € 186 Euro plus VAT. Our telephone interpreting service is currently primarily available to business and government customers.
If you have larger or regular need for interpretation, we would be happy to enter into a framework agreement with you.
Do you have any further questions? Please feel free to contact us!
By phone on +49 (0) 711 995 222 20
or by email to mail@resartus.de.
- The highest quality standards
- Work according to DIN EN ISO 17100
- Native speaker principle
- Security and data protection
- Customer-oriented project management
Where our interpreters and translators work
Our interpreters are available for our customers on a calendar day basis throughout Germany. Whether you need a face-to-face interpreter on-site, during a meeting digitally, or via telephone, we are here for you!
Our interpreters regularly work at public authorities, schools, lawyers and doctors, including the cities of Berlin, Hamburg, Munich, Cologne, Frankfurt (Main), Stuttgart, Düsseldorf, Leipzig, Dortmund, Essen, Bremen, Dresden, Hanover, Nuremberg, Duisburg, Bochum, Wuppertal, Bielefeld, Bonn, Münster, Karlsruhe, Mannheim, Augsburg, Wiesbaden, Mönchengladbach, Gelsenkirchen, Braunschweig, Aachen, Kiel, Chemnitz, Halle (Saale), Magdeburg, Freiburg im Breisgau, Krefeld, Mainz, Lübeck, Erfurt, Oberhausen, Rostock, Kassel, Hagen, Saarbrücken, Potsdam, Hamm, Ludwigshafen am Rhein, Mülheim an der Ruhr, Oldenburg, Osnabrück, Leverkusen, Heidelberg, Solingen, Darmstadt, Herne, Neuss, Regensburg, Paderborn, Ingolstadt, Offenbach am Main, Fürth, Würzburg, Ulm, Heilbronn, Pforzheim, Wolfsburg, Göttingen, Bottrop, Reutlingen, Koblenz, Bremerhaven, Erlangen, Bergisch Gladbach, Trier, Recklinghausen, Jena, Remscheid, Salzgitter, Moers, Siegen, Hildesheim, Gütersloh, Kaiserslautern, Cottbus, Witten, Hanau, Schwerin, Esslingen am Neckar, Ludwigsburg, Gera, Iserlohn, Tübingen, Düren, Flensburg, Zwickau, Gießen, Ratingen, Lünen, Villingen-Schwenningen, Konstanz, Marl, Worms, Velbert, Minden, Neumünster, Dessau-Roßlau, Norderstedt, Delmenhorst, Bamberg, Viersen, Marburg, Rheine, Wilhelmshaven, Lüneburg, Gladbeck, Troisdorf, Bayreuth, Dorsten, Detmold, Arnsberg, Landshut, Castrop-Rauxel, Lüdenscheid, Brandenburg an der Havel, Bocholt, Aschaffenburg, Celle, Kempten (Allgäu), Fulda, Aalen, Lippstadt, Dinslaken, Kerpen, Herford, Rüsselsheim am Main, Weimar, Sindelfingen, Neuwied, Plauen, Dormagen, Neubrandenburg, Grevenbroich, Rosenheim, Herten, Bergheim, Schwäbisch Gmünd, Garbsen, Friedrichshafen, Wesel, Offenburg, Hürth, Stralsund, Greifswald, Langenfeld (Rhineland), Neu-Ulm, Unna, Euskirchen, Göppingen, Frankfurt (Oder), Hameln, Eschweiler, Stolberg (Rhineland), Meerbusch, Görlitz, Sankt Augustin, Hilden, Waiblingen, Baden-Baden, Lingen (Ems), Langenhagen, Hattingen, Bad Homburg vor der Höhe, Bad Salzuflen, Pulheim, Nordhorn, Schweinfurt, Neustadt an der Weinstraße, Wetzlar, Passau, Menden (Sauerland), Ahlen, Frechen, Kleve, Wolfenbüttel, Ibbenbüren, Bad Kreuznach, Gummersbach, Ravensburg, Speyer, Goslar, Willich, Böblingen, Erftstadt, Peine, Elmshorn, Rastatt, Emden, Heidenheim an der Brenz, Lörrach, Freising, Leonberg, Frankenthal (Pfalz), Bergkamen, Rheda-Wiedenbrück, Bad Oeynhausen, Bornheim, Gronau (Westphalia), Cuxhaven, Straubing, Dachau, Stade, Singen (Hohentwiel), Soest, Hennef (Sieg), Lahr/Black Forest, Alsdorf, Landau in der Pfalz, Dülmen, Melle, Oberursel (Taunus), Herzogenrath, Schwerte, Neunkirchen, Filderstadt, Hof, Lutherstadt Wittenberg, Fellbach, Rodgau, Albstadt, Weinheim, Gotha, Bünde, Oranienburg, Bruchsal, Kaufbeuren, Neustadt am Rübenberge, Brühl, Memmingen, Lehrte, Falkensee, Erkrath, Rottenburg am Neckar, Pinneberg, Kaarst, Bietigheim-Bissingen, Erkelenz, Kamen, Wismar, Gifhorn, Weiden in der Oberpfalz, Borken, Nettetal, Eisenach, Heinsberg, Amberg, Dreieich, Aurich, Homburg, Ansbach, Nordhausen, Laatzen, Seevetal, Siegburg, Wunstorf, Königswinter, Nürtingen, Coburg, Schwabach, Monheim am Rhein, Kirchheim unter Teck, Eberswalde, Bensheim, Freiberg, Lemgo, Schwäbisch Hall, Germering, Halberstadt, Neumarkt in der Oberpfalz, Hückelhoven, Pirmasens, Buxtehude, Weißenfels, Leinfelden-Echterdingen, Bernau bei Berlin, Löhne, Schorndorf, Buchholz in der Nordheide, Freital, Maintal, Hofheim am Taunus, Völklingen, Ahaus, Ettlingen, Ostfildern, Stendal, Ilmenau, Mettmann, Würselen, Niederkassel, Bautzen, Pirna, Bitterfeld-Wolfen, Neu-Isenburg, Langen, Haltern am See, Papenburg, Greven, Königs Wusterhausen, Kamp-Lintfort, Backnang, Warendorf, Fürstenfeldbruck, Beckum, Suhl, Kehl, Erding, Wesseling, Coesfeld, Tuttlingen, Mühlhausen/Thüringen, Emsdetten, Voerde (Niederrhein), Limburg an der Lahn, Porta Westfalica, Cloppenburg, Sankt Ingbert, Sinsheim, Meppen, Winsen (Luhe), Ingelheim am Rhein, Mörfelden-Walldorf, Lage, Leer, Wermelskirchen, Datteln, Crailsheim, Saarlouis, Kempen, Seelze, Balingen, Steinfurt, Viernheim, Dietzenbach, Goch, Zweibrücken, Barsinghausen, Bad Vilbel, Hemer, Radebeul, Merseburg, Kornwestheim, Geldern, Ahrensburg, Deggendorf, Wedel, Stuhr, Uelzen, Biberach an der Riß, Korschenbroich, Rheinfelden (Baden), Vechta, Jülich, Lampertheim, Bernburg (Saale), Wernigerode, Bad Nauheim, Hoyerswerda, Forchheim, Naumburg (Saale), Delbrück, Fürstenwalde/Spree, Achim, Itzehoe, Georgsmarienhütte, Herrenberg, Altenburg, Radolfzell am Bodensee, Nienburg, Oer-Erkenschwick, Ganderkesee, Bramsche, Kreuztal, Emmerich am Rhein, Rheinberg, Geestland, Weyhe, Neuruppin, Werl, Burgdorf, Gevelsberg, Einbeck, Geesthacht, Schönebeck, Lohmar, Haan, Osterholz-Scharmbeck, Weil am Rhein, Ennepetal, Taunusstein, Friedberg, Bad Hersfeld, Andernach, Gaggenau, Merzig, Neuburg an der Donau, Meschede, Riesa, Werne, Schwedt/Oder, Wedemark, Bretten, Vaihingen an der Enz, Rietberg, Friedberg (Hessen), Tönisvorst, Waltrop, Saalfeld, Saale, Oelde, Landsberg am Lech, Schwandorf, Northeim, Güstrow, Kelkheim, Taunus, Springe, Unterschleißheim, Bad Zwischenahn, Rendsburg, Bühl, Höxter, Rösrath, Mühlheim am Main, Schwelm, Idar-Oberstein, Bad Neuenahr-Ahrweiler, Geislingen an der Steige, Rödermark, Meißen, Winnenden, Grimma, Wegberg, Henstedt-Ulzburg, Kevelaer, Königsbrunn, Leichlingen, Rheinland, Olching, Emmendingen, Blankenfelde-Mahlow, Baunatal, Hattersheim am Main, Sundern (Sauerland), Mechernich, Verden (Aller), Zeitz, Reinbek, Griesheim, Geilenkirchen, Wetter (Ruhr), Arnstadt, Garmisch-Partenkirchen, Neukirchen-Vluyn, Overath, Baesweiler, Weinstadt, Leimen, Aschersleben, Rheinbach, Lohne (Oldenburg), Wangen im Allgäu, Teltow, Schloß Holte-Stukenbrock, Hamminkeln, Strausberg, Ludwigsfelde, Wiesloch, Remseck am Neckar, Neckarsulm, Lauf an der Pegnitz, Butzbach, Werder (Havel), Heiligenhaus, Hennigsdorf, Ehingen, Hohen Neuendorf, Nordenham, Mühlacker, Pfaffenhofen an der Ilm, Weiterstadt, Heppenheim (Bergstrasse), Sangerhausen, Selm, Bingen am Rhein, Kulmbach, Bad Honnef, St. Wendel, Helmstedt, Achern, Köthen (Anhalt), Zirndorf, Lübbecke, Lindau (Bodensee), Groß-Gerau, Brilon, Geretsried, Rinteln, Schleswig, Friedrichsdorf, Verl, Lennestadt, Unterhaching, Roth, Plettenberg, Pfungstadt, Rottweil, Harsewinkel, Wiehl, Weingarten, Petershagen, Zittau, Horb am Neckar, Idstein, Salzkotten, Rudolstadt, Obertshausen, Staßfurt, Norden, Ditzingen, Schmallenberg, Delitzsch, Lüdinghausen, Meckenheim, Meiningen, Stutensee, Espelkamp, Markkleeberg, Sprockhövel, Bad Oldesloe, Öhringen, Warstein, Olpe, Ellwangen (Jagst), Vaterstetten, Ronnenberg, Isernhagen, Syke, Attendorn, Rathenow, Waldshut-Tiengen, Übach-Palenberg, Varel, Senftenberg, Limbach-Oberfrohna, Bad Mergentheim, Haren (Ems), Eisenhüttenstadt, Riedstadt, Quedlinburg, Bedburg, Freudenstadt, Hann, Münden, Döbeln, Calw, Moormerland, Alfter, Sonneberg, Korbach, Mosbach, Starnberg, Salzwedel, Waldkraiburg, Sehnde, Herzogenaurach, Jüchen, Dillenburg, Gelnhausen, Husum, Wandlitz, Netphen, Warburg, Wallenhorst, Walsrode, Lutherstadt, Eisleben, Westerstede, Leutkirch im Allgäu, Bad Soden am Taunus, Wertheim, Herdecke, Rastede, Vreden, Lengerich, Weilheim in Oberbayern, Nagold, Senden, Überlingen, Edewech, Gersthofen, Bad Kissingen, Laupheim, Friesoythe, Karben, Neusäß, Stadthagen, Gardelegen, Glauchau, Apolda, Donaueschingen, Kaltenkirchen, Büdingen, Metzingen, Spremberg, Rotenburg (Wümme), Kitzingen, Bad Harzburg, Radevormwald, Heide, Waldkirch, Karlsfeld, Elsdorf, Eppingen, Ilsede, Eckernförde, Hockenheim, Ottobrunn, Flörsheim am Main, Schwetzingen, Stadtallendorf, Sonthofen, Xanten, Versmold, Eschborn, Halle (Westphalia), Osterode am Harz, Bad Rappenau, Büren, Haar, Zerbst, Anhalt, Aichach, Geseke, Puchheim, Quickborn, Lindlar, Sondershausen, Groß-Umstadt, Soltau, Neu Wulmstorf, Seligenstadt, Westoverledingen, Schramberg, Eislingen/Fils, Rees, Waren (Müritz), Günzburg, Wipperfürth, Wülfrath, Waghäusel, Traunreut, Germersheim, Mühldorf am Inn, Gauting, Fröndenberg/Ruhr, Coswig, Werdau, Steinhagen, Traunstein, Panketal, Luckenwalde, Herborn, Nidderau, Nördlingen, Enger, Reichenbach im Vogtland, Wachtberg, Bruchköbel, Blieskastel, Mössingen, Schwanewede, Schifferstadt, Senden, Greiz, Schortens, Bad Krozingen, Kleinmachnow, Meinerzhagen, Duderstadt, Aue-Bad, Schlema, Hörstel, Zülpich, Wittmund, Stadtlohn, Uetze, Burgwedel, Haßloch, Rheinstetten, Neufahrn bei Freising, Bad Waldsee, Lichtenfels, Wildeshausen, Neustrelitz, Leinefelde-Worbis, Bad Salzungen Wilnsdorf, Bad Schwartau, Oberkirch, Gröbenzell.
