Medical interpreting

OUR SERVICES

As a professional interpreting agency, we are the partner you can count on!

INTERPRETING
ON SITE

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INTERPRETING
ONLINE

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INTERPRETING
ON THE PHONE

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Eine Frau dolmetscht für zwei andere Personen und hat dabei ein Tablet in der Hand.

Language saves lives:
Medical interpreters in action

In healthcare, a single misunderstanding can have serious consequences. That’s why medical interpreters are needed wherever language serves as a bridge between patients and medical professionals. In pre-surgery consultations, psychotherapy sessions, or in the emergency room, qualified interpreters ensure that medical information is conveyed accurately, completely, and in a culturally sensitive manner. They not only help with understanding, but also build trust and confidence on both sides. This makes them an indispensable part of professional patient care, especially in a multicultural healthcare system.

Translations as fit as a fiddle

There are currently around 17 million people with a migratory background living in Germany. This corresponds to about 20% of the total population of the Federal Republic. In addition, there are several million foreign citizens living in Germany and millions of foreign tourists traveling through Germany using the German health care system.

Lack of system knowledge, insufficient German language skills and difficulties in intercultural communication cause deficits in participation in the health and care system. This can be remedied through linguistic and cultural mediation.

Our interpreters undergo special training and further education in order to act optimally as an interface between doctor and patient in these sensitive areas of work. It is not only a matter of overcoming linguistic barriers, but also of understanding cultural differences and making technical issues comprehensible to the patient.

Our interpreters will gladly support you in over 50 languages on site, via video conference or by telephone.

Das Logo der Sportklinik Hellersen.
Das Logo des Krankenhauses Charité Berlin.
Das Logo der Fresenius
Das Logo von Tracoe.

Your questions – Our answers

If you have any further questions, please do not hesitate to contact us!

A medical interpreter is a specially trained interpreter who provides language mediation in medical contexts — for example, between doctors, nursing staff, and patients who do not speak English sufficiently. They do not simply translate word for word, but ensure that medical terminology, diagnostic information, treatment procedures, and explanations are conveyed correctly and comprehensibly. Medical interpreters thus make an important contribution to patient safety and to compliance with ethical and legal standards in healthcare.

Family, friends or acquaintances are of course eager to help in emergency situations, but the use of so-called lay interpreters can be very tricky, especially in a sensitive field such as medicine. Laypeople usually do not have the necessary language skills and specialized vocabulary to convey medical content correctly and completely. They are also emotionally invested and thus not impartial, for better or worse. Furthermore, the professional ethics of a medical interpreter prohibit withholding or falsifying medical information.

There is also the question of liability should friends, relatives, acquaintances or even local staff interpret. Should critical information be distorted by an incorrect translation, the lay interpreter would be liable. Interpreters usually have professional liability insurance, which means that any damages incurred can be covered by the insurance.

Which party is responsible for the costs of an interpreter at a medical appointment depends on the individual case:

  • People with statutory health insurance: Statutory health insurance companies typically do not cover interpreting costs. Patients usually have to bear the costs themselves.

  • People with private insurance: Private health insurance companies also rarely cover interpreting costs – it is advisable to check with your insurance company in advance.

  • Refugees and asylum seekers: For people with residence status under the Asylum Seekers Benefits Act, the responsible authorities may cover the costs.

  • Recipients of Bürgergeld: The job center can recognize interpreter costs as unavoidable additional expenses and cover them.

  • Hospitals & social services: In exceptional cases, hospitals, local authorities, or social services (e.g., for refugees or in emergency situations) may cover the costs, for example, if an interpreter is absolutely necessary for medical care.

  • Court or official order: If an interpreter is required, for example, as part of an expert opinion or assessment for court or official proceedings, the respective authority (e.g., the court or office) will often cover the costs.

Are you planning a specialist conference, medical convention or training course for an international audience? Then, white papers, presentations, training materials and other conference materials should often also be made available in the languages of the participants as well as in English. After all, communication cannot take place without a common working language. We will gladly support you with the necessary medical translations. We also provide the necessary interpreting equipment and conference interpreters for simultaneous or consecutive interpreting, so that speakers can be interpreted into several languages at the same time.

Do you have any further questions? Please feel free to contact us!

By phone on +49 (0) 711 995 222 20

or by email to mail@resartus.de.

  • The highest quality standards
  • Work according to DIN EN ISO 17100
  • Native speaker principle
  • Security and data protection
  • Customer-oriented project management

WHERE WE OPERATE

As your partner, we interpret for you at

  • Anamneses
  • Medical congresses
  • Doctor's appointments
  • Consultations
  • Psychiatric interviews
  • Trade fairs
  • Specialist conferences
  • Training courses
  • Therapy plannings
  • Panel discussions
  • Seminars
  • Addiction prevention

Our medical interpreters are available for our customers on a calendar day basis throughout Germany. Whether you need a face-to-face interpreter on-site, during a meeting digitally, or via telephone, we are here for you!

Our interpreters regularly work at public authorities, schools, lawyers and doctors, including the cities of Berlin, Hamburg, Munich, Cologne, Frankfurt (Main), Stuttgart, Düsseldorf, Leipzig, Dortmund, Essen, Bremen, Dresden, Hanover, Nuremberg, Duisburg, Bochum, Wuppertal, Bielefeld, Bonn, Münster, Karlsruhe, Mannheim, Augsburg, Wiesbaden, Mönchengladbach, Gelsenkirchen, Braunschweig, Aachen, Kiel, Chemnitz, Halle (Saale), Magdeburg, Freiburg im Breisgau, Krefeld, Mainz, Lübeck, Erfurt, Oberhausen, Rostock, Kassel, Hagen, Saarbrücken, Potsdam, Hamm, Ludwigshafen am Rhein, Mülheim an der Ruhr, Oldenburg, Osnabrück, Leverkusen, Heidelberg, Solingen, Darmstadt, Herne, Neuss, Regensburg, Paderborn, Ingolstadt, Offenbach am Main, Fürth, Würzburg, Ulm, Heilbronn, Pforzheim, Wolfsburg, Göttingen, Bottrop, Reutlingen, Koblenz, Bremerhaven, Erlangen, Bergisch Gladbach, Trier, Recklinghausen, Jena, Remscheid, Salzgitter, Moers, Siegen, Hildesheim, Gütersloh, Kaiserslautern, Cottbus, Witten, Hanau, Schwerin, Esslingen am Neckar, Ludwigsburg, Gera, Iserlohn, Tübingen, Düren, Flensburg, Zwickau, Gießen, Ratingen, Lünen, Villingen-Schwenningen, Konstanz, Marl, Worms, Velbert, Minden, Neumünster, Dessau-Roßlau, Norderstedt, Delmenhorst, Bamberg, Viersen, Marburg, Rheine, Wilhelmshaven, Lüneburg, Gladbeck, Troisdorf, Bayreuth, Dorsten, Detmold, Arnsberg, Landshut, Castrop-Rauxel, Lüdenscheid, Brandenburg an der Havel, Bocholt, Aschaffenburg, Celle, Kempten (Allgäu), Fulda, Aalen, Lippstadt, Dinslaken, Kerpen, Herford, Rüsselsheim am Main, Weimar, Sindelfingen, Neuwied, Plauen, Dormagen, Neubrandenburg, Grevenbroich, Rosenheim, Herten, Bergheim, Schwäbisch Gmünd, Garbsen, Friedrichshafen, Wesel, Offenburg, Hürth, Stralsund, Greifswald, Langenfeld (Rhineland), Neu-Ulm, Unna, Euskirchen, Göppingen, Frankfurt (Oder), Hameln, Eschweiler, Stolberg (Rhineland), Meerbusch, Görlitz, Sankt Augustin, Hilden, Waiblingen, Baden-Baden, Lingen (Ems), Langenhagen, Hattingen, Bad Homburg vor der Höhe, Bad Salzuflen, Pulheim, Nordhorn, Schweinfurt, Neustadt an der Weinstraße, Wetzlar, Passau, Menden (Sauerland), Ahlen, Frechen, Kleve, Wolfenbüttel, Ibbenbüren, Bad Kreuznach, Gummersbach, Ravensburg, Speyer, Goslar, Willich, Böblingen, Erftstadt, Peine, Elmshorn, Rastatt, Emden, Heidenheim an der Brenz, Lörrach, Freising, Leonberg, Frankenthal (Pfalz), Bergkamen, Rheda-Wiedenbrück, Bad Oeynhausen, Bornheim, Gronau (Westphalia), Cuxhaven, Straubing, Dachau, Stade, Singen (Hohentwiel), Soest, Hennef (Sieg), Lahr/Black Forest, Alsdorf, Landau in der Pfalz, Dülmen, Melle, Oberursel (Taunus), Herzogenrath, Schwerte, Neunkirchen, Filderstadt, Hof, Lutherstadt Wittenberg, Fellbach, Rodgau, Albstadt, Weinheim, Gotha, Bünde, Oranienburg, Bruchsal, Kaufbeuren, Neustadt am Rübenberge, Brühl, Memmingen, Lehrte, Falkensee, Erkrath, Rottenburg am Neckar, Pinneberg, Kaarst, Bietigheim-Bissingen, Erkelenz, Kamen, Wismar, Gifhorn, Weiden in der Oberpfalz, Borken, Nettetal, Eisenach, Heinsberg, Amberg, Dreieich, Aurich, Homburg, Ansbach, Nordhausen, Laatzen, Seevetal, Siegburg, Wunstorf, Königswinter, Nürtingen, Coburg, Schwabach, Monheim am Rhein, Kirchheim unter Teck, Eberswalde, Bensheim, Freiberg, Lemgo, Schwäbisch Hall, Germering, Halberstadt, Neumarkt in der Oberpfalz, Hückelhoven, Pirmasens, Buxtehude, Weißenfels, Leinfelden-Echterdingen, Bernau bei Berlin, Löhne, Schorndorf, Buchholz in der Nordheide, Freital, Maintal, Hofheim am Taunus, Völklingen, Ahaus, Ettlingen, Ostfildern, Stendal, Ilmenau, Mettmann, Würselen, Niederkassel, Bautzen, Pirna, Bitterfeld-Wolfen, Neu-Isenburg, Langen, Haltern am See, Papenburg, Greven, Königs Wusterhausen, Kamp-Lintfort, Backnang, Warendorf, Fürstenfeldbruck, Beckum, Suhl, Kehl, Erding, Wesseling, Coesfeld, Tuttlingen, Mühlhausen/Thüringen, Emsdetten, Voerde (Niederrhein), Limburg an der Lahn, Porta Westfalica, Cloppenburg, Sankt Ingbert, Sinsheim, Meppen, Winsen (Luhe), Ingelheim am Rhein, Mörfelden-Walldorf, Lage, Leer, Wermelskirchen, Datteln, Crailsheim, Saarlouis, Kempen, Seelze, Balingen, Steinfurt, Viernheim, Dietzenbach, Goch, Zweibrücken, Barsinghausen, Bad Vilbel, Hemer, Radebeul, Merseburg, Kornwestheim, Geldern, Ahrensburg, Deggendorf, Wedel, Stuhr, Uelzen, Biberach an der Riß, Korschenbroich, Rheinfelden (Baden), Vechta, Jülich, Lampertheim, Bernburg (Saale), Wernigerode, Bad Nauheim, Hoyerswerda, Forchheim, Naumburg (Saale), Delbrück, Fürstenwalde/Spree, Achim, Itzehoe, Georgsmarienhütte, Herrenberg, Altenburg, Radolfzell am Bodensee, Nienburg, Oer-Erkenschwick, Ganderkesee, Bramsche, Kreuztal, Emmerich am Rhein, Rheinberg, Geestland, Weyhe, Neuruppin, Werl, Burgdorf, Gevelsberg, Einbeck, Geesthacht, Schönebeck, Lohmar, Haan, Osterholz-Scharmbeck, Weil am Rhein, Ennepetal, Taunusstein, Friedberg, Bad Hersfeld, Andernach, Gaggenau, Merzig, Neuburg an der Donau, Meschede, Riesa, Werne, Schwedt/Oder, Wedemark, Bretten, Vaihingen an der Enz, Rietberg, Friedberg (Hessen), Tönisvorst, Waltrop, Saalfeld, Saale, Oelde, Landsberg am Lech, Schwandorf, Northeim, Güstrow, Kelkheim, Taunus, Springe, Unterschleißheim, Bad Zwischenahn, Rendsburg, Bühl, Höxter, Rösrath, Mühlheim am Main, Schwelm, Idar-Oberstein, Bad Neuenahr-Ahrweiler, Geislingen an der Steige, Rödermark, Meißen, Winnenden, Grimma, Wegberg, Henstedt-Ulzburg, Kevelaer, Königsbrunn, Leichlingen, Rheinland, Olching, Emmendingen, Blankenfelde-Mahlow, Baunatal, Hattersheim am Main, Sundern (Sauerland), Mechernich, Verden (Aller), Zeitz, Reinbek, Griesheim, Geilenkirchen, Wetter (Ruhr), Arnstadt, Garmisch-Partenkirchen, Neukirchen-Vluyn, Overath, Baesweiler, Weinstadt, Leimen, Aschersleben, Rheinbach, Lohne (Oldenburg), Wangen im Allgäu, Teltow, Schloß Holte-Stukenbrock, Hamminkeln, Strausberg, Ludwigsfelde, Wiesloch, Remseck am Neckar, Neckarsulm, Lauf an der Pegnitz, Butzbach, Werder (Havel), Heiligenhaus, Hennigsdorf, Ehingen, Hohen Neuendorf, Nordenham, Mühlacker, Pfaffenhofen an der Ilm, Weiterstadt, Heppenheim (Bergstrasse), Sangerhausen, Selm, Bingen am Rhein, Kulmbach, Bad Honnef, St. Wendel, Helmstedt, Achern, Köthen (Anhalt), Zirndorf, Lübbecke, Lindau (Bodensee), Groß-Gerau, Brilon, Geretsried, Rinteln, Schleswig, Friedrichsdorf, Verl, Lennestadt, Unterhaching, Roth, Plettenberg, Pfungstadt, Rottweil, Harsewinkel, Wiehl, Weingarten, Petershagen, Zittau, Horb am Neckar, Idstein, Salzkotten, Rudolstadt, Obertshausen, Staßfurt, Norden, Ditzingen, Schmallenberg, Delitzsch, Lüdinghausen, Meckenheim, Meiningen, Stutensee, Espelkamp, Markkleeberg, Sprockhövel, Bad Oldesloe, Öhringen, Warstein, Olpe, Ellwangen (Jagst), Vaterstetten, Ronnenberg, Isernhagen, Syke, Attendorn, Rathenow, Waldshut-Tiengen, Übach-Palenberg, Varel, Senftenberg, Limbach-Oberfrohna, Bad Mergentheim, Haren (Ems), Eisenhüttenstadt, Riedstadt, Quedlinburg, Bedburg, Freudenstadt, Hann, Münden, Döbeln, Calw, Moormerland, Alfter, Sonneberg, Korbach, Mosbach, Starnberg, Salzwedel, Waldkraiburg, Sehnde, Herzogenaurach, Jüchen, Dillenburg, Gelnhausen, Husum, Wandlitz, Netphen, Warburg, Wallenhorst, Walsrode, Lutherstadt, Eisleben, Westerstede, Leutkirch im Allgäu, Bad Soden am Taunus, Wertheim, Herdecke, Rastede, Vreden, Lengerich, Weilheim in Oberbayern, Nagold, Senden, Überlingen, Edewech, Gersthofen, Bad Kissingen, Laupheim, Friesoythe, Karben, Neusäß, Stadthagen, Gardelegen, Glauchau, Apolda, Donaueschingen, Kaltenkirchen, Büdingen, Metzingen, Spremberg, Rotenburg (Wümme), Kitzingen, Bad Harzburg, Radevormwald, Heide, Waldkirch, Karlsfeld, Elsdorf, Eppingen, Ilsede, Eckernförde, Hockenheim, Ottobrunn, Flörsheim am Main, Schwetzingen, Stadtallendorf, Sonthofen, Xanten, Versmold, Eschborn, Halle (Westphalia), Osterode am Harz, Bad Rappenau, Büren, Haar, Zerbst, Anhalt, Aichach, Geseke, Puchheim, Quickborn, Lindlar, Sondershausen, Groß-Umstadt, Soltau, Neu Wulmstorf, Seligenstadt, Westoverledingen, Schramberg, Eislingen/Fils, Rees, Waren (Müritz), Günzburg, Wipperfürth, Wülfrath, Waghäusel, Traunreut, Germersheim, Mühldorf am Inn, Gauting, Fröndenberg/Ruhr, Coswig, Werdau, Steinhagen, Traunstein, Panketal, Luckenwalde, Herborn, Nidderau, Nördlingen, Enger, Reichenbach im Vogtland, Wachtberg, Bruchköbel, Blieskastel, Mössingen, Schwanewede, Schifferstadt, Senden, Greiz, Schortens, Bad Krozingen, Kleinmachnow, Meinerzhagen, Duderstadt, Aue-Bad, Schlema, Hörstel, Zülpich, Wittmund, Stadtlohn, Uetze, Burgwedel, Haßloch, Rheinstetten, Neufahrn bei Freising, Bad Waldsee, Lichtenfels, Wildeshausen, Neustrelitz, Leinefelde-Worbis, Bad Salzungen Wilnsdorf, Bad Schwartau, Oberkirch, Gröbenzell.

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